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Cloud PBX

IP Communications solutions have evolved dramatically in the last few years and Phoenix Network Solutions is here to assist businesses to properly plan, implement and manage IP communications solutions. These can return many times the original investment by way of increased employee productivity, competitive advantages, reduced communication costs and enhanced corporate capabilities. The advantages of a properly designed and installed IP Communications system are countless

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IP Communications

Phoenix Has The Right Solutions

Flexibility

Can connect Desk Phone and Cell Phone From any place with Internet Connection.

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Call Center

Allowing organizations to take advantage of contact center functionality like queue penalty rules, virtual queues, queue call back, and expanded destination controls.

IVR

Interactive voice response or IVR is an automated business phone system feature that interacts with callers and gathers information by giving them choices via a menu. It then performs actions based on the answers of the caller through the telephone keypad or their voice response.

 

The choices of the caller decide the actions of the IVR — it can provide information or, if the issue is more complex, route callers to a human agent who can better handle their needs.


Call Recording

You can view, sort, listen to, archive and download all recorded calls on your computer.

SIP Trunk

Session Initiation Protocol, or SIP, is the way you achieve a voice over IP (VoIP) call. It’s an application layer protocol for setting up real-time sessions of audio and/or video between two endpoints (phones). Simply put, SIP is the technology that creates, modifies, and terminates sessions with one or more parties in an IP network, whether a two-way call or a multi-party conference call.

Virtual Network

HA Cluster Hosts, SANs and Firewalls.

Reliability. Excellent Value. Peace of Mind.

The holy grail of business IT is 24/7/365 reliability of your network, predictable operational costs, and peace of mind knowing your business is safe and secure from viruses, hackers and human error.

With Phoenix Network Solutions, you will appreciate the distinction of working with an IT provider who understands your industry, delivers expertise across the technology spectrum, and is dependable.

We Provide Enterprise Level IT

For A Fraction Of The Market Rate.

Disaster Recovery

A data backup plan is your best defense against the unexpected. Don’t be caught off guard and unprotected from the effects of natural disasters, human error, hackers and more.

Cyber Security

Phoenix helps your company to defeat corporate saboteurs and hackers that seek to turn an enterprise’s digital operational advantages into critical liabilities.

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