Fort Lauderdale · Private cloud · Managed IT · On-prem AI

The IT partner you keep.

We host and run your infrastructure from a SOC 2 Type II data center in Fort Lauderdale — servers, network, security, and now on-prem AI. Sigma has been with us for 15 years. Armellini Express Lines for 10. The industry average is three to five. We'd like to earn that from you.

No sales deck. A senior engineer looks at what you run today and tells you what we'd change — in English, Spanish or Portuguese.

SOC 2 Type II data center 99.9% uptime, contract after contract Cat-5 hurricane-rated facility Dedicated hardware, not shared cloud
Client tenure vs. industry

"We run it for you" only counts if you stay.

05 yrs10 yrs15 yrs Industry averageMSP relationship 3–5 yrs Armelliniprivate cloud + network 10 yrs Sigmaturnkey managed IT 15 yrs

Industry figure: published MSP benchmarks put average client tenure at 3–5 years. Phoenix figures: two continuous hosting relationships as of 2026 — named, and both will take a reference call.

15yrs
Sigma Underwriting Managers — hosting, fiber, telephony, onsite IT
10yrs
Armellini Express Lines — private cloud + 9-site network
2026
Exchange Bank — AI build in progress
Two stories, twenty-five years between them

Why they hired us. Why they never left.

Every MSP says "we're a partner." Here is what that has actually looked like for the two companies who have trusted us longest — how each relationship started, and what we've done since.

Sigma Underwriting Managers

Insurance
Client for 15 years · Fort Lauderdale

Called on a Friday. In front of the auditors on Monday.

The call
Sigma's owner knew Alex, Phoenix's founder, and called him on a Friday. The underwriter had been acquired, then its acquirer acquired again, and the IT that came with those deals was failing a regulatory audit — with the firm's license on the line.
What we did
On Monday Alex sat down with the auditors and told them the truth: he had just been called in, he was asking for three months, and he would have it fixed in one. He did. Phoenix rebuilt the environment, brought virtualization to the firm, and the re-audit passed with flying colors.
Since then
Hosting, then the fiber, then the phones, then the onsite IT desk — today Phoenix is Sigma's IT department on one predictable monthly invoice. Multi-year renewals, a scheduled step-up in 2026 rather than a renegotiation, and fifteen years of audits later, they're still a client.
1 mo
from call to fix
15 yrs
continuous
1
monthly invoice
Read the full Sigma story

Armellini Express Lines

Refrigerated logistics
Client for 10 years · Florida, Georgia, California

Their hosting provider was shutting down. "Come get your hardware."

The call
Armellini had asked Comcast Enterprise for a fiber quote. At the same time, the third party hosting their servers was closing its doors and had told them to come collect the hardware — and nobody on staff knew virtualization. Comcast's sales engineer knew Alex, and offered an introduction.
What we did
We showed them Phoenix in a Box: buy a block of compute, run as many workloads inside it as will fit, pay one fixed monthly number — no surprise costs, ever. Then we migrated their antiquated Windows and SQL environments into a dedicated private cloud and took over the hybrid environment they still run today, so Armellini's IT team could get back to running a trucking company.
Since then
Nine sites across Florida, Georgia and California on one managed network with dual-carrier fiber, Windows Server generation upgrades, a complete application conversion, and a 14-day replicated backup at a second location. Ten years on, Armellini has doubled in size. We'd like to think we were part of that.
10 yrs
continuous
9
sites on one network
2×
company size since
Read the full Armellini story

"When a company asks us to take over its data, it's handing us the keys to its home. Protecting it is our responsibility."

Michael Becker, Phoenix Network Solutions
How engagements usually go

Three ways in. One place everyone ends up.

Most clients don't hire us to run everything on day one. They start small, we prove we're the team you keep, and then the conversation becomes "just run this for us."

01 · Start free

Phoenix Studio

Build an internal tool, an app or an AI agent on our platform. Free to start; paid plans from $99/mo. Our own engineers use it daily — this site was built on it.

Self-serve · today Start free →
02 · Scoped project

Consulting

A defined build with a senior engineer: infrastructure design, migrations, on-prem AI, network and security. Time-and-materials, itemized, no lock-in. This is how Exchange Bank started.

Weeks to months Scope a project →
03 · The destination

Hosting & managed IT

Phoenix in a Box: we own the hardware, the data center floor and the on-call. Dedicated private cloud sized to the compute you buy, unlimited workloads inside it, site-to-site connectivity, onsite support and one fixed monthly number. This is what Sigma and Armellini buy.

Monthly · long-run Talk about hosting →
Where your servers live

Flexential Fort Lauderdale — 5301 NW 33rd Ave

SOC 2
Type II · annual independent audit
Cat 5
hurricane-rated · N+1 power & cooling
99.9%
Phoenix's delivered uptime, every contract
24/7
biometric access · staffed security
Why clients stay

Buyers say they outsource IT for skills first, cost second. We built the company around that order.

The same engineers, year after year.

No ticket queue that resets every quarter. The people who built your environment are the people who answer the phone — in English, Spanish and Portuguese.

One number a month. No surprises.

Hosting, connectivity, onsite time and hardware refresh on a single predictable line. Project work is itemized time-and-materials — you see every hour.

Your data stays in the building.

Dedicated hardware in a SOC 2 Type II facility — not a slice of someone else's public cloud. Replicated backup, off-net copy, and audit trails that hold up in a compliance review.

New in 2026

Your AI shouldn't leave the building either.

Regulated businesses want what everyone else has — copilots, document search, agents — without sending customer data to a third-party model. We design, install and run the GPU infrastructure that keeps it inside your perimeter.

  • Hardware sizing and model selection for your actual workload, not a vendor's reference design
  • Runs in our data center or yours — same team either way
  • Exchange Bank, a California community bank — AI build in progress
Talk to us about private AI →
YOUR PERIMETER Documents & data Audit trail GPU cluster · private models designed, installed and run by Phoenix Your team questions in Public AI nothing goes here
"Phoenix Network Solutions has been our trusted partner for years. Their attention to detail, proactive approach, and deep technical expertise have been invaluable to our operations."
Operations Director, Armellini Express Lines
Phoenix Network Solutions

Thirty minutes. One senior engineer. Zero pitch.

Pick a time. Tell us what you run and what keeps breaking. You'll leave with a written list of what we'd change — whether or not you hire us.

  • ✓ Michael or Wender on the call — not a rep
  • ✓ We look at your actual environment, not a slide
  • ✓ You get the notes in writing within 24 hours
Fort Lauderdale · Broward, Miami-Dade & Palm Beach · EN / ES / PT · Mon–Fri 8–5 ET