Emergency Support Line

Critical System Support

If you're experiencing a critical system outage that is impacting business operations, we're here to help 24/7.

Emergency Hotline

(754) 900-2225

Select option 1 for emergency support

Available 24/7 for managed services clients

Emergency Situations

  • Complete system or network outage
  • Active security breach or ransomware
  • Critical application failure affecting operations
  • Data loss or corruption in production
  • Infrastructure failure preventing business operations

Standard Support

For non-emergency issues, please use our standard support channels:

  • Single user access issues
  • Non-critical application questions
  • General how-to questions
  • Feature requests or enhancements
Go to Standard Support

When You Call, Please Have Ready:

1
Your company name
And account contact info
2
Description of the issue
What systems are affected
3
When it started
Approximate time of onset
4
Business impact
How many users affected