Family-run since 2000

Let's Talk

A 30-minute conversation with Michael or Wender. No sales decks, no forms shuffled between reps — just a direct look at what you run, what keeps breaking, and whether we're the right fit.

Since 2000

Serving regulated industries

Two coasts

Broward County, FL · Sonoma County, CA

24/7 Support

Support line, every day of the year

EN · ES · PT

English, Spanish, Portuguese

Send us a message

We respond within one business day. For emergencies, call the 24/7 line.

One number, both coasts

(754) 249-0384 — clients can call it any time, day or night.

Direct channels

Phone
(754) 249-0384
One number, both coasts · 24/7 for existing clients
Email
[email protected]

Where we are

One company, two coasts. Your servers live in Florida; your engineers may be in either place.

South Florida

Engineering & support

Davie, Florida (Broward County)

Alex Salfatte, Founder & CEO · Wender Pontel, Director of Operations

Engineering and the 24/7 support line for South Florida and the clients we host.
North Bay, California

Consulting, on-prem AI & Phoenix Studio

Rohnert Park, California (Sonoma County)

Michael Becker, President

Infrastructure reviews, on-prem AI builds and Phoenix Studio for the Bay Area and North Coast — in person in Sonoma and Marin, remote everywhere else.

Data center (third-party facility)

Phoenix-owned client hardware runs at Flexential, 5301 NW 33rd Ave, Fort Lauderdale, FL 33309 — SOC 2 Type II, Category 5 hurricane-rated, 24/7 staffed security. This is Flexential's facility, not a Phoenix office or mailing address. Visits to the cage by appointment.

Serving the US & Latin America · EN · ES · PT

Emergency support

Production down? Ransomware incident? Compliance deadline slipping? Skip the form — call us directly.

Call (754) 249-0384

Let's Talk

Send us a message

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